Auto insurance customer satisfaction falls in US

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A J.D. Power study has shown that policyholders are not as happy with their insurers as they once were. According to the results of a study that was conducted by J.D. Power and Associates, customer satisfaction with American auto insurance companies has fallen in five different categories within the last year. The research showed that policyholders are not expressing the level of satisfaction that they were in 2012. The areas of auto insurance customer satisfaction that were measured by J.D. Power were in policy offerings, price, interaction, billing and payments,…

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Auto insurance survey sheds light on distracted driving

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New Jersey auto insurance influenced by distracted drivers Plymouth Rock Assurance, an auto insurance organization based in New Jersey, has released the results of a new survey concerning distracted driving. The survey suggests that texting while driving remains a significant problem in New Jersey.  Though not implied by the survey, this problem could be contributing to the rising costs of auto insurance. Distractions are taken very seriously by the auto insurance sector, and any distraction could be justifiable cause to raise premiums due to the inherent risks they represent. Many…

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Auto insurance survey shows drivers would take breathalyzer for discount

Auto Insurance rates for safe drivers

Motorists would be willing to prove their low alcohol levels in order to lower their premiums. A new auto insurance survey has shown that most drivers would be willing to install a breathalyzer in their car to prove to their insurers that they aren’t driving after drinking, in exchange for a discount on their premiums. Almost two thirds of the survey respondents said they would be willing to add this feature to their vehicles. The survey also showed that the number of people willing to install a breathalyzer in their…

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Auto insurance basics remain a mystery to 68 percent of drivers

Auto Insurance survey

Nearly one third of all motorists could not correctly answer a multiple choice survey about their coverage. The results of a recent survey of American drivers have just been released and they have revealed that only 32 percent of motorists have an understanding of the basics of auto insurance. The questions that were asked involved the very basic details regarding vehicle coverage. The survey’s questions asked about the difference between collision and comprehensive auto insurance, the purpose of gap coverage, and other details that are considered to be quite basic…

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Auto insurance pricing draws ire of consumer advocacy group

Auto Insurance Survey

Survey shows consumers believe auto insurance pricing is unfair The Consumer Federation of America, a consumer advocacy group, has released the results of a survey it conducted last week concerning how people feel about their auto insurance coverage. The group suggests that, according to the survey, many consumers feel that they are facing unfair pricing practices concerning their auto insurance coverage. These consumers claim that their policies are being prices based on information concerning their occupation, education level, and marital status. Group finds that certain factors hold significant influence over…

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