Auto insurance claims involving animals skyrocket in the fall, says Farmers Insurance

Auto insurance claims - Cow on Road

The insurer is reminding drivers to be mindful of this seasonal increase in driving risks. As the fall begins, so does the migration season for many kinds of animals, which unfortunately leads to a rise in auto insurance claims in crashes involving animals on the road. New data by Farmers Insurance showed an increase in 36 percent in claims for those reasons. Farmers Insurance data showed that there is a rise of about 36 percent in comprehensive auto insurance claims involving crashes with animals on the roads during the fall.…

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Thousands of tornado insurance claims filed after Ohio devastation

Tornado Insurance Claims - Disaster left after Tornado

Local insurers and agents have been assisting policyholders with damaged homes, vehicles and businesses. Policyholders in Ohio are encouraged to begin filing their tornado insurance claims following the storms last week. The twisters hit on Monday night and damaged homes, cars and businesses. Insurance companies are expecting thousands of claims and agents are bracing to assist them all. Insurers such as Allstate, State Farm, and Farmers have been fielding ceaseless client calls. “When the devastation is this much, it’s like nothing any of us in our area has really seen,”…

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Auto insurance claims satisfaction is higher than ever before

healthcare statistics

A new J.D. Power study showed there is still a struggle in getting customers to report over digital channels. Auto insurance claims satisfaction has hit an all time high, according to the outcomes of a new J.D. Power study. That said, insurance companies are still finding it challenging to get their customers to use digital claims reporting tools and products. The nature of claims has been undergoing an important change, but insurers appear to be keeping up. “These findings are noteworthy in light of claim severity outpacing the decline in…

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Self driving cars receiving technology upgrade to reduce winter auto insurance claims

winter driving self driving cars

The driverless vehicles are being designed to be able to make their way safely along snowy roads. While self driving cars may be the direction the industry will be taking in the future, winter storms and snowy roads continue to be as much of a threat of auto insurance claims for those cars as the ones driven by people. Driverless vehicles currently operate best in cities with clearly marked streets and lanes. Though self driving cars have been performing quite well in their testing phases, they have been developed for…

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Black Friday insurance coverage takes many forms this year

Black friday insurance

While consumers shuffle their way through crowded stores and pick up extra purchases online, coverage is key. Among the preparations shoppers are making to ensure they get the best deal, adequate Black Friday insurance coverage is also vital. Before heading out to pick up the top tech gifts of 2017 there are several forms of insurance coverage that may be needed. The odds are that most consumers have policies in place, but the key is in reviewing and updating them. After all, when shoppers are out in crowded parking lots…

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Texas auto insurance claims filed by the thousands, and they’re just getting started

Floodwaters flood auto insurance claims

Insurers covering vehicles in areas affected by Hurricane Harvey expect hundreds of thousands of claims. Auto insurance claims have already started filing in as a result of Hurricane Harvey, but despite the high numbers, they’re just getting started. Insurance companies throughout the affected regions are bracing for hundreds of thousands more. In fact, as of last Thursday, the 100,000 mark had already been passed. “We do know that approximately 100,000 claims have come in,” said the Insurance Council of Texas manager of governmental and regulatory communications, Matt Stillwell. That trade…

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Auto insurance claims still need human participation, J.D. Power

Car mechanic auto insurance claims

According to a recent customer satisfaction study, consumers love tech but still need human interaction. While consumers may love technology for many interactions, auto insurance claims still need that human touch. The J.D. Power 2016 U.S. Auto Claims Satisfaction Study showed tech hasn’t fully replaced people. The research showed that Generation Y is less satisfied by the insurance claim process than any other generation. The study defined Generation Y as people born between 1977 and 1994. They found the auto insurance claims process to be the least satisfactory of any…

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